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Fanvil auto-provisioning

Estimated reading: 4 minutes

The Fanvil phone models supported for auto-provisioning on PBXware are as follows: 

  • H3, H5
  • V62, V64, V65, V67
  • X2P, X3SP, X3G, X3U, X4, X4G, X4U, X5U, X6U, X7, X7A, X7C, X210
  • X4U-V2, X5U-V2, X6U-V2
  • W611W

Process

  • Set a dedicated username/password pair for provisioning on the PBXware.
  • Enable the phone UAD on PBXware & create an extension
  • Enter the phone's MAC address in the extension
  • Enter the server URL, the login and provisioning password in the phone

Retrieve the provisioning login/password

Phone provisioning will be carried out using a provisioning URL linked to your phone system, along with a provisioning username and password to authenticate the requests. This password is configured in the server settings for the PBXware Business/Contact Center editions and in the tenant settings for the Multi-Tenant editions.
  • On Business/CC editions, click Settings > Server > Click your server > Auto provisioning
  • On the Multi-tenant edition, position yourself on the Master-tenant & click on Settings > Tenants > Click your tenant > Auto provisioning

Enable the UAD

On PBXware, when you want to provision a phone, the server will need to send a configuration file specific to the phone.

This is why you will need to enable a UAD matching your phone model. When you create a new extension, choose this model.

To enable your first UAD, go to Settings > UAD (place yourself in your tenant if you are on a Multi-Tenant system).

Click the UAD you want to enable then change the field Status of Inactive to Active:

Set the field Auto provisioning on Yes and DHCP on Yes:

Configure the extension

You are now ready to create a new extension.

To create your first extension, click the tab Home >Extensions.

Then click Add an extension.

Then choose the UAD you previously activated. The field Location allows you to define whether the phone is on the same network as PBXware or on a remote network. 

Click on Next step.

In the previously created extension, 

Now, retrieve the MAC address of your phone (via the phone's graphical interface), copy & paste it into the field MAC address :

Everything is configured on the PBXware side. Now, go to your phone. 

Make sure that your phone is powered on and reachable on the network.

Phone connection

  • On the PBXware side, make sure you have enabled the UAD corresponding to your phone as well as entered its MAC address in the extension.
  • Open a new browser window and enter your phone's IP address, for example http://192.168.1.22
  • Enter the username and the password of the phone (default admin:admin) and press the Login
  • Click the tab Autoprovision.
  • Enter the username and password autoprovisioning defined in the section Retrieve the provisioning login/password in the fields Authentication name and Authentication password.
  • Make sure that the box Download CommonConfig enabled east unchecked.

Expand the section Static provisioning server then:

  • Enter http:// followed by the hostname or address IP, followed by /prov in the field Server URL.

Example hostname using HTTP: http://abc.ags-next.com/prov

Example IP address using HTTP: http://192.168.1.10/prov

  • Make sure that the Update Mode option is set to Update After Reboot
  • Click the button Apply
  • Expand the section Autoprovision Now & click the button Autoprovision now
  • A pop-up window will appear, click the button OK to confirm your action.
  • You will need to wait a few seconds for the configuration to be updated. NOTE: do not turn off your phone. 

The auto-provisioning process starts during the phone reboot; the phone retrieves the appropriate configuration file from PBXware. If everything is done as described above, you should have successfully registered your phone on PBXware. Dial *123 to verify the registration.

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Fanvil auto-provisioning

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