Communicator GO

Nowadays, as VoIP technology is developing more than ever to obtain the best possible quality of long-distance communication and reduce the costs of telecommunication services, it is necessary to create simpler and more user-friendly communication tools, especially on mobile

Communicator Web represents one of the solutions to these needs.

Login

Communicator GO requires an email address and a password to log in. Additionally, a server address may be required if it cannot be resolved through a DNS record based on the email address.

If you have incompatible versions of the mobile app and Communicator GO, you will not be able to connect to the system.

In the case where you have a DNS server, adding a DNS SRV record for the mail domain, mobile and desktop clients will make connecting to Communicator GO much easier for you, as you will only need to provide your email address and the user password associated with your PBXware, then click Login.

If you are unable to set DNS SRV or if DNS resolution fails, you will receive a DNS Resolution Failed notification and you will need to enter the PBXware Hostname or IP address in the Host field when connecting with your Communicator GO client.

– Email

Enter the email address associated with your account. This is used as the username for logging into Communicator GO.

– Password

To authenticate Communicator GO 6 with the PBXware server, you will also need to enter your user password.

– Host (domain)

This field allows you to enter the PBXware address to which you want to register (example: mypbx.voip.fr)

– Forgotten password

Opens a confirmation dialog box for resetting the password by clicking this button. The email address and, optionally, the server address fields must be filled in before attempting to reset the password.

– Scan a QR code

This button opens the camera in order to scan the QR code provided in the desktop application or received by email.

Change avatar

You can change your avatar by opening the screen Profile and by pressing the avatar icon above your name and your extension, as shown below.

By pressing the avatar icon, you get options to change the avatar image. After taking a photo with a camera or choosing one from the gallery, you will need to crop the image.

– Press and hold inside the circle to move it.
– Press and hold the blue edges to resize.
– The “Done” button finalizes the cropping and sets the avatar.
– The “Cancel” button cancels the cropping.

Introduction

Server requirements

Login

First connection

Change avatar

Biometric authentication