It is entirely possible to change the default music on hold when you create a new tenant on your system.

Connect to your PBXware via SSH and enter the Asterisk sounds folder.

cd /opt/pbxware/pw/var/lib/asterisk/sounds/

Create a folder named tenant-default and change its owner:

mkdir tenant-default chown 555:555 tenant-default

Once the folder is created, you must upload the sound file that you wish to use as the new default music on hold when creating a new tenant.

Please note that the file must be named: defaut and be in the format .gsm

NOTE : you can use the PBXware Sound Wizard Converter in local mode to convert your audio file to .gsm format.

Once the file is converted to .gsm format, upload it to the folder tenant-default created:

/opt/pbxware/pw/var/lib/asterisk/sounds/tenant-default/

Once the file is loaded into the designated folder, you must also change the owner of the file and its permissions:

Enter the folder tenant-default :

cd /opt/pbxware/pw/var/lib/asterisk/sounds/tenant-default/

Change the owner of the loaded default.gsm file:

chown 555:555 default.gsm

Change the mode of the loaded default.gsm file:

chmod 644 default.gsm

Once this operation is completed, your new music on hold file will be used by default by each newly created tenant.